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I lost my gem in the new update

Posted: Wed Feb 06, 2019 6:42 pm
by Almighty
I had 72 k gem before update and now all I have is 10gems what happened

Re: I lost my gem in the new update

Posted: Thu Feb 07, 2019 8:33 am
by Aeregon
Hello there,

We didn't change anything in 2.6.5 that affects gems.
Please contact our support through the playstore so we can look into it.
Please provide as much info as you can (we cant obvious just give you 72k gems just because you claim it, unless we get more infomation 8-) )

Was this before 2.6.x?
Were those gems purchased with real money?