I lost my gem in the new update

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Almighty
Posts: 1
Joined: Wed Feb 06, 2019 6:38 pm

I lost my gem in the new update

Post by Almighty » Wed Feb 06, 2019 6:42 pm

I had 72 k gem before update and now all I have is 10gems what happened
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Aeregon
Posts: 53
Joined: Fri Sep 21, 2018 8:45 am

Re: I lost my gem in the new update

Post by Aeregon » Thu Feb 07, 2019 8:33 am

Hello there,

We didn't change anything in 2.6.5 that affects gems.
Please contact our support through the playstore so we can look into it.
Please provide as much info as you can (we cant obvious just give you 72k gems just because you claim it, unless we get more infomation 8-) )

Was this before 2.6.x?
Were those gems purchased with real money?
Don't judge me! I am trying my best.
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